SimpulAI

Run your business on autopilot, even while you sleep.

Simpul AI takes orders and books appointments across WhatsApp, Instagram and Web Chat automatically, around the clock, without a single extra hire.

See Our Pricing
Simpul AI dashboard preview

The Problem

Your business loses money every day because of:

most common

Customers wait for hours

Your team is overwhelmed, chats pile up, and customers switch to a competitor before you ever reply.

Orders disappear mid-chat

A customer is ready to buy, but nobody follows up on the transfer confirmation. The sale just evaporates.

Schedules are a mess

Manual WhatsApp bookings cause double-bookings, and admins juggle multiple calendars at once.

About Simpul AI

We Are Simpul AI.

One AI platform that ties your entire customer conversation together across every channel, every team, every touchpoint.

70% +

of conversations resolved by AI without human intervention

< 3 sec

average first-response time, any channel, any hour

95%

of clients renewed after their first commitment period

Products

Built for the way your business operates.

Choose the workflow designed for your industry.

For online shops, resellers, F&B, and retail

Simpul Commerce

From browsing to confirmed order, handled in one chat.

  • Answer product questions

    Stock, price, variants, shipping — AI answers accurately from your catalog.

  • Create orders automatically

    Customers place orders through chat — no manual entry, no missed orders.

  • Confirm manual transfers

    AI detects transfer proofs sent in chat and marks payment as confirmed instantly.

  • Automatic status updates

    Customers get notified when their order is packed, shipped, and delivered — without you lifting a finger.

  • Centralised order dashboard

    Every order from every channel lands in one place. No more switching between apps.

  • Automatic upsell

    AI suggests related products at the right moment to increase average order value.

Simpul Commerce — Answer product questionsSimpul Commerce — Create orders automaticallySimpul Commerce — Confirm manual transfersSimpul Commerce — Automatic status updatesSimpul Commerce — Centralised order dashboardSimpul Commerce — Automatic upsell
Simpul Clinic — Real-time bookingSimpul Clinic — Multi-doctor managementSimpul Clinic — Automatic remindersSimpul Clinic — Sell clinic productsSimpul Clinic — Reschedule & cancelSimpul Clinic — Post-booking cross-sell
For aesthetics, dental, and specialist clinics

Simpul Clinic

Doctor bookings, full schedules, and product sales, all from one chat.

  • Real-time booking

    Patients see live availability and confirm instantly. No admin phone calls needed.

  • Multi-doctor management

    Set separate schedules for each doctor. AI routes bookings to the right one automatically.

  • Automatic reminders

    Patients receive reminders before their appointment — reducing no-shows without manual follow-up.

  • Sell clinic products

    Offer skincare, supplements, or treatments directly in chat — with payment handled end-to-end.

  • Reschedule & cancel

    Patients can move or cancel their own appointments through chat, freeing up your admin time.

  • Post-booking cross-sell

    AI recommends relevant add-ons or follow-up treatments after a booking is confirmed.

Why Simpul AI

More than a chatbot,
an AI assistant that actually does the work.

Capability
Simpul AI
Other Chatbot / WhatsApp CRM

Conversational AI Usage

Conversational AI interactions included in the package

Often charged separately as add-on usage or AI credits

AI WhatsApp Agent

Fully customizable based on company workflows, customer journeys, and operational processes

Usually limited to predefined chatbot flows and templates

Integration

Custom integration tailored to operational needs and order processes

Generally not available or limited to standard integrations

Customer Follow-up Automation

AI-driven automated follow-up based on business rules and customer behavior

Limited to broadcast or basic workflow automation

Order Handling Automation

AI can assist with product inquiries, order processing, and customer service workflows

Mostly focused on chat management rather than operational execution

E-commerce Integration

Ready to integrate with custom e-commerce platforms and future digital channels

Limited or dependent on supported platforms

Customization Flexibility

Built specifically around company operational requirements

Limited to platform capabilities and predefined modules

Implementation Support

Direct support from development team for setup, customization, and optimization

Primarily product support with limited customization assistance

Scalability

Can evolve into a fully integrated ecosystem (ERP, CRM, E-commerce, AI Automation)

Primarily focused on customer communication management

Data & Process Ownership

Business processes, integrations, and automations are designed around your company needs

Dependent on platform limitations and roadmap

Testimonials

What our customers say

"We used to have 3 full-time admins just answering WhatsApp. Now one admin handles everything from the dashboard. Revenue actually went up — no chat gets missed anymore."
J

Justin

CEO, Silly Beast

"Patients no longer need to call to book. Schedules for all 4 of our doctors are clean, double-bookings are gone, and patients love the automatic reminders."
M

Michelle

Head of Clinic, Serenity Dental

"Before using Simpul AI, our 18 agents were drowning in repetitive questions across WhatsApp and Instagram. Now the AI handles the first 70% of every conversation and only escalates what actually needs a human. Our response time dropped from hours to seconds!"
D

Daniel

Customer Relations, Sjati

How It Works

How it works

No developers. No complicated setup. Just launch and grow.

01

Book a free consultation

Tell us about your business, products, and customer inquiries.

02

We set up your AI assistant

Our team will configure your AI, knowledge base, and workflows based on your business needs.

03

Start handling customer inquiries automatically

Your AI assistant is ready to answer questions, capture leads, and book appointments 24/7.

FAQ

Frequently
Asked Questions

Still curious? Book a consultation and we'll walk you through everything.

What makes Simpul AI different from other AI chatbots?
Simpul AI is built to handle complete business workflows, not just answer questions. Customers can place orders, book appointments, confirm payments, and complete transactions directly within a single chat conversation.
Why is there a setup fee?
The setup fee covers the actual work of getting Simpul AI production-ready for your business: configuring AI persona and conversation flows, connecting your existing systems (CRM, e-commerce, payment gateway), migrating agent workflows, and training your team. This isn't a generic template — it's built around how your business actually operates.
What if the AI can't answer a question?
Simpul AI automatically hands off to a human admin when it detects a question outside its scope. You'll never lose a customer because of an AI that guesses wrong.
Can I use both Commerce and Clinic together?
Yes. Some aesthetics clinics use Simpul Clinic for bookings and Simpul Commerce for product sales. We offer a bundled plan — reach out to our team for details.
Which platforms does Simpul AI support?
Simpul AI works across multiple channels, including WhatsApp, Instagram, websites, and other supported messaging platforms.
Do I need technical expertise to set up Simpul AI?
No. Most businesses can get started without requiring an IT team or complex integrations.
What happens if we exceed our monthly conversation limit?
You won't be cut off. We'll notify you when you're approaching your limit, and additional conversations are billed at a pre-agreed per-conversation rate. If you're consistently going over, we'll recommend upgrading to the next tier — usually more cost-effective.
Can we change plans later?
Yes. Most businesses start on Growth or Scale and upgrade as their conversation volume, agent count, or channel needs grow. Upgrades are prorated; downgrades take effect at the end of your commitment period.

Not sure which plan
fits your business?

Let's figure it out together.

Book a free consultation, we'll walk through your current workflow, team size, and channels, then recommend the setup that actually makes sense for you.

Free 30-min call  ·  No credit card  ·  No commitment