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AI Assistant

An AI teammate that does the work.

Simpul does not just answer FAQs. It understands your customers, sells your products, confirms orders, and keeps your operation moving — in your voice, in Bahasa Indonesia or English, around the clock.

What it does

More than a chatbot. A teammate.

01

Speaks your customers’ language

Understands questions in Bahasa Indonesia and English, and replies naturally in your brand’s voice — not robotic, scripted templates.

02

Answers from your own knowledge

Trained on your products, prices, and FAQs. It gives accurate answers about what you actually sell, never made-up details.

03

Qualifies leads & confirms orders

It asks the right questions, qualifies serious buyers, confirms order details, and chases unpaid carts — moving every chat toward a sale.

04

Hands off to a human

When a conversation needs a person — a complaint, a special request — Simpul brings your team in seamlessly, with full context.

How it works

Set it up once, and it only gets smarter.

01

Teach it your business

Point Simpul at your catalog, prices, and FAQs. It learns what you sell and how you talk in an afternoon.

02

Let it handle the routine

It answers questions, qualifies leads, and confirms orders 24/7 — instantly, in two languages, without getting tired.

03

It learns over time

Every conversation makes it sharper. The more it handles, the better it gets at selling and supporting like your best teammate.

AI Assistant

Put an AI teammate on every conversation.

Connect WhatsApp in minutes and let Simpul answer, qualify, and sell — in your voice, in two languages, 24/7.