One inbox for every channel.
Customers message you everywhere — WhatsApp, Instagram, your website. Simple Chat brings every conversation into one shared inbox, so your team and your AI work side by side and nothing falls through the cracks.
Your whole team, on the same page.
One shared inbox
WhatsApp, Instagram, and web chat land in a single inbox. Your whole team — and your AI — work from the same conversation history.
Team assignments
Route conversations to the right person, see who is handling what, and never reply twice or leave a customer hanging.
Saved replies
Answer the questions you get every day in one tap. Keep your tone consistent whether it is you, your team, or Simpul replying.
Smart routing
New orders, support questions, and VIP buyers go where they should — automatically. The right message reaches the right person.
Every channel in one timeline — in three steps.
Connect your channels
Link WhatsApp, Instagram, and your website chat. Everything flows into one place — no more tab-switching.
Work as a team
Assign, reply, and add private notes together. Simpul handles the routine while your team takes the conversations that matter.
Never miss a message
Every channel, every customer, one timeline. Nothing slips through, even when the messages pile up.
Bring every conversation together.
Connect your channels in minutes and let your team and Simpul handle every message from one shared inbox.